ServiceTitan Runs Your Service Calls. It Doesn't Win You New Construction Work.
ServiceTitan is field service management software for service trades: call booking, dispatch, invoicing, memberships and service agreements. It does not find you new construction projects, and it does not tell you who at a builder or general contractor awards your trade. That is the part Builtie does: permitted projects at the stage your trade is still being bought, the builder attached, a verified decision maker named, and LinkedIn and email outreach on Growth. On October 1, 2026 Builtie held 37,383 projects in the electrical award window alone across six US metros. Run the service department in ServiceTitan; win the construction side with Builtie.
The same four steps, whether the buyer is a builder, a designer, an owner or a company you want to acquire.
ServiceTitan vs Builtie, line by line
| ServiceTitan | Builtie | |
|---|---|---|
| Built for | HVAC, plumbing and electrical service businesses | Trade contractors selling to builders, general contractors and developers |
| What it does | Field service management software for service trades: call booking, dispatch, invoicing, memberships and service agreements | Finds permitted projects in your trade's award window and the person who awards them |
| Unit of work | A service call or maintenance agreement | A permitted project, priced to every GC bidding it |
| Finds new builder and GC projects for you | No | Yes, from permits, daily |
| Names the decision maker on each project | No | Yes, matched on declared employer |
| Outreach to that person | No | LinkedIn and email on Growth |
| Published price | Check the vendor | $79 or $99 per seat per month (CAD), 7-day trial |
Category descriptions as of October 1, 2026; check each vendor for current features and prices.
What ServiceTitan leaves to you
- Finding the job. ServiceTitan works on the customers and jobs you already have. The builder with the next project still has to be found by you.
- Finding the person. On a commercial job the subcontract is awarded by the GC's project manager or estimator, at a small builder by the owner. Neither shows up in a tool built around your existing customers.
- Timing. Each trade is bought in a window. Electrical and plumbing close around 55% of the way through the build, drywall around 70%, flooring around 80%. Miss it and you are pricing for the next job.
Who should keep ServiceTitan, and who needs Builtie
Keep ServiceTitan for what it is built for. If your revenue depends on builders, general contractors and developers giving you the next subcontract, ServiceTitan cannot supply that pipeline and Builtie can. Across New York, Miami-Dade, Austin, Nashville and Chicago, 6,218 builders pulled a new-build permit in the last 12 months and 4,880 have a phone on file in Builtie.
Plans and coverage
Builtie's Starter plan is $79 per seat per month (CAD) for 20 projects; Growth is $99 for 50 projects and adds the LinkedIn and email outreach you run yourself. Opening a project spends one credit, and the decision makers, emails, phones and AI call script inside it are included. Your monthly credits reset at each renewal, and extra credit packs are valid for 30 days. The free trial runs 7 days with 10 projects. Custom, where Builtie's team runs the outreach for you, starts from CAD $1,500 a month on top of a Growth seat.
Builtie covers North America, with its deepest permit and contact data in the Greater Toronto Area, where it started. How much a city yields depends on what that municipality publishes, so ask for live sample projects in your own city before you buy.
Frequently asked questions
Is ServiceTitan good for new construction?
ServiceTitan is built around service calls, dispatch and memberships. New construction is won from builders and general contractors months before the crew arrives; that needs a source of permitted projects and the person who awards them, which Builtie provides.
What do MEP contractors use alongside ServiceTitan?
Many keep ServiceTitan for service and add a project source and project CRM for construction. Builtie lists 37,383 electrical, 35,898 plumbing and 37,558 HVAC projects in their award windows across six US metros.
How much does Builtie cost?
Starter is $79 per seat per month (CAD) for 20 projects; Growth is $99 for 50 projects plus LinkedIn and email outreach; 7-day free trial with 10 projects. Billed monthly.